FAQ

i entered the wrong address! can i update it?

orders can only be changed or canceled during business hours from monday-friday and within 30 minutes of purchase. email us at orders@starfaceworld.com with the subject line "urgent" and we'll do...

can i recycle star balm?

yes! star balm paper cartons can be tossed directly in the recycling bin. when you run out of lip balm, rinse the container and twist out the clear insert to...

how often should i use star balm?

star balm can be used as much as you like! swipe it on whenever your lips need hydration and have fun taking this cushiony balm with you throughout your day...

what starface lip balm flavor is the best?

starface star balm comes in so many delish flavors, like sweet so strawberry, citrusy mango mania, and dreamy very vanilla. new limited lip balms are always visiting starface world for...

what does starface lip balm do?

star balm soothes chapped skin, minimizes dryness, and delivers long-lasting hydration. shea butter, cocoa butter, and coconut oil work together to keep lips feeling soft, smooth, and moisturized. star balm is...

how often can i wear hydro-star + tea tree?

plz limit use of hydro-star + tea tree to 1-3x per week max. our stars are designed to be non-irritating, but we recommend limiting use to make sure your skin...